Easy to Understand Computer Tips

When malware or viruses are on your computer, stop shopping, banking, and all activities that involve user names, passwords, or other sensitive information. Take notes on what you have done recently, what you know about the problem (like the name of the virus or malware reported by your system security), and what you do to solve the problem. Malware and viruses can send your personal information to identity thieves or use them for other purposes.

Always be sure that your security software is up-to-date and make sure it hasn’t been disabled, then use it to scan your computer. The scan will frequently clean your computer or offer you options on how you wish to clean it. Delete or quarantine everything the program identifies as a problem. Write down the identified name s of anything that can’t be deleted and search online for a solution. Restart your computer to make sure the changes take effect.

If your computer is covered by a warranty that offers free tech support, contact the manufacturer. First, be sure you know the model and serial number of your computer, any software you’ve installed, and a description of the problem. Notes you have taken will help you explain the problem to the technician. If the problem persists professional help is recommended but experienced help is better because it’s free if you just improve your internet search skills.

If you want professional help and your computer isn’t covered by a warranty, or if you want help with security software that isn’t doing the job properly, you will need to pay for technical support. Many companies offer tech support over the phone, online, at their store, or in your home. Telephone or online help generally are the least expensive ways to access support services but you may have to do some of the work yourself. Taking your computer in for service is usually less expensive than having a technician or repair person to come to your home.

Once your computer problem is corrected, you should think about how malware or virus could have infected your computer, and how you could avoid it in the future.
Also, explain safe computing to anyone else who uses your computer. Tell them that some online activity can put a computer at risk, and share what you’ve learned about safer computing.